Frequently Asked Questions
Everything you need to know about your Popeye's Supplements Ontario order.
How long does shipping take within Ontario?
Standard shipping typically takes 1-3 business days. Orders placed before 1:00 PM EST are generally processed and shipped the same day.
What is your return policy for apparel and gear?
We accept returns on unworn apparel with original tags attached within 30 days of purchase. Please note that for hygiene reasons, certain items like shaker bottles and lifting straps are final sale.
Do you offer free shipping?
Yes, we offer free standard shipping on all orders over $99 within Ontario. Orders below this threshold are subject to a flat-rate shipping fee.
Can I pick up my online order at a local store?
Absolutely. During checkout, select the 'In-Store Pickup' option and choose your preferred Ontario location. You will receive an email notification when your order is ready.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and Popeye's Supplements Ontario gift cards.
How can I track my package?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.